How to send Parcels and Packages using Kakaotalk

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How to send Parcels and Packages using Kakaotalk

Sending packages in Korea is a breeze with its lightning-fast logistics services. However, the language barrier can make booking a pickup service seem daunting. In this guide, we'll walk you through the step-by-step process of using KakaoTalk to effortlessly book a pickup service for your parcels. Say goodbye to communication hurdles and hello to hassle-free deliveries with this user-friendly tutorial.

	Small Box 3 kg / 80cm below	Medium Box 10kg/ 120cm below	Large Box 20kg/ 160cm below
Same Region	4,500	5,000	5,500
Different Regions	5,000	5,500	6,000
Jeju	7,500	8,000	8,500

Step 1: Open your Kakaotalk app
Step 2: Click on the ㅇㅇㅇ button at the bottom navigation bar
Step 3: Click on the Pay icon
Step 4: On the menu, click on 전체
Step 5: Scroll down until the 더 보기 portion
Step 6: Click on the 배송 option
Step 7: A popup about how to use the service will appear on your screen, either 닫기 to close or 다시보지 않기 to not see the popup again
Step 8: Select 방문택배 to book a pick up service from your home
Step 9: Under 보내는 사람 - Type in the necessary information about the Sender
- • 주소록 - Your registered address log (do not click if you wish to send from a different address)
- • 이름: Name
- • 연락처: Contact Number
- • 주소: Address
- • 방문회망일: Desired Pickup date
- • 방문시 요청사항: Delivery Requests
Step 10: Under 물품 정보 Add information about the items you are sending
- • 명품명 - Name of items to be sent
- • 물품단가 - Value of the items
- • 박스 크기 밋 수량 - Size and Weight of the boxes
- • 수형 박스 - Small box
- • 중형 박스 - Medium box
- • 대형 박스 - Large box
Step 11: Under 받는 사람 - Type in the necessary information about the Receiver
- • Choose 입력 if you want to tye it in yourself, or 요청 to request the receiver to fill in the information
- • Fill out the same information as needed: Name, Contact Number, Address, Room number
Step 12: Click on the checkmark next to the 물품 정보 우의사항 확인 to agree to the policies
Step 13: Click on the 결제하기 button to proceed to the payment stage.
Step 14: Click on the 결제 하기 button to confirm the payment via Kakaopay
- • If you wish to pay via card, swipe left and register your card details.
Step 15: Click on the 확인 button to confirm the pickup date
• You can now leave your package outside your door if you have chosen that request
• Make sure to put the Sender and Receiver's details on the box
• Place a note with the word 배송 or 택배 on the box to make it obvious for the driver (in case there are other packages)

How to pack your package

Only boxes are accepted in this service. Make sure to use a box that has not been damaged, and is taped securely (the openings and edges).

Plastic or paper bags are not accepted.

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Delivery Requests

• 문 앞에 놓아 두겠습니다 - I will leave the package at the door
• 방문전 연락주세요 - Call before you visit
• 경비실에 맡겨 두겠습니다 - I will leave the package at the security office
• 요청사항 없음 - I have no requests
• 직접 입격 - Write your request

How to Check your bookings

Step 1: At the kakao 배송 (delivery) page, click on 예약내역
Step 2: You will see a list of your bookings
Step 3: Click on the booking to see the details
Step 4: Click on 배송조회 to view the status of the delivery

How to Cancel your bookings

Step 1: At the kakao 배송 (delivery) page, click on 예약내역
Step 2: You will see a list of your bookings
Step 3: Click on the booking to see the details
Step 4: Click on the 예약취소 button at the bottom of the screen to cancel the booking

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