Lost and Found items at the Subway
What do you do when you lose an item at the subway station?
Losing or finding an item in the subway can be a stressful experience. In this article, we'll guide you through the essential steps to take when faced with such a situation. From immediate actions to reporting procedures, understanding the systematic approach to handling lost or found items in the subway can make the process smoother and increase the chances of reuniting with your belongings or helping someone else do the same. Explore the steps ahead to navigate the subway's lost and found process with ease.
Step-by-step process to find a lost item
Step 1: If you have lost the item within the past 7 days, contact the Subway lost and found center or visit their office directly.
Step 2: Tell the subway staff what you have lost, and the item's details (Color, size, markings, etc.) where you last saw it, as well as the date and time.
Step 3: If the item has been lost for more than 7 days, check the LOST112 website or app. If the item was found, it will indicate which police station you can claim the item.
Step 4: If the item is not at the LOST112 platform, visit a police station to report the lost item. They will contact you if they have found the item.
Step 5: Visit the lost and found center or police station where your item is stored. Bring an ID or proof that you are the owner of the item (if possible)
1. Lost and Found Reporting Process
■ Items are found >>> ■ Sent to the Lost and Found Center/Station (Kept for 1-7 days and registered at the LOST112 platform) >>> ■ Sent to the Police Station (Kept for 6-9 months) >>> ■ The item is now State Property
Items found within the station premises or on trains by station staff or other passengers are initially kept at the respective station. Lost items are promptly registered in the national lost and found management system, LOST112, a platform operated by the Korean National Police.
If the lost item is not claimed within 7 days at the station's lost and found center, it is transferred to the nearest police station. Subsequently, the police station responsible for lost and found management keeps the item for 6-9 months. If the owner does not claim the item during this period, it becomes the property of the state.
3. Subway Lost and Found Center Contact Information
▶ Subway Lost and Found Centers (Seoul)
- Seoul line 1, 2:
City Hall Station lost and found center (시청역 유실물센터)
TEL : 02-6110-1122 - Seoul line 3, 4:
Chungmuro Station lost and found center (충무로역 유실물센터)
TEL : 02-6110-3344 - Seoul line 5, 8:
Wangsimni Station lost and found center (왕십리역 유실물센터)
TEL : 02-6311-6765,8 - Seoul line 6, 7:
Taereung Station lost and found center (태릉입구역 유실물센터)
TEL : 02-6311-6766,7 - Seoul line 9:
Sports Complex Station lost and found center (종합운동장역 유실물센터)
TEL : 02-2656-0930 - KORAIL Section Line 1, 3, 4, Suin Bundang Line (수인분당선), Gyeingchun Line (경춘선), Gyeinggui-Jungang Line (경의중앙선)
TEL : 1544-7788
▶ Subway Lost and Found Centers (Outside Seoul)
- Daegu - Banwoldang Station (반월당역 유실물센터)
TEL : 053-640-3333 - Busan - Seomyeong Station (서면역 유실물센터)
TEL : 051-640-7339 - Gwangju - Geumnam-ro 4-ga Station (금남로4가역 유실물센터)
TEL : 062-604-8554 - Incheon - Bupyeing Samgeori Station (부평삼거리역 유실물센터)
TEL : 032-451-3650 - Daejeon - Government Complex Station (정부청사역 유실물센터)
TEL : 042-539-3939
If you contact the Lost and Found Center and find that the item you are looking for is in storage, you must pick it up in person. Be sure to visit to pick up lost items!! You must bring your own ID.
4. LOST112 Platform
(National Police Agency Lost and Found Integrated Portal)
If you can't find the item at the subway lost and found center or if it's been a week since you lost the item, you can search for the item at LOST112 app or website.
LOST112 is a comprehensive management system for lost and found items of the Korea Registrar's Office, which allows you to check not only the station but also all registered lost items. You can easily access it by searching on the portal site.
https://www.lost112.go.kr/manyLanguage.do?langType=en
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