Free Interpretation: 120 Dasan Seoul Call Center

Seoul’s professional agency specializing in a one-stop, customized assistance for citizens

120 Dasan Call Center is a foreign language helpline that provides foreigners in Seoul with information on living, general administrative services, and assistance to file complaints.

 

 

Are you struggling because of the language barrier? Need help settling your bills?

Call 120 to learn more about events, get help with interpretation, administrative tasks, and more.

 

Provided Information
General information on living and tourism in Seoul including:

• Public transportation
• Waterworks: Bills, bill settlement, automatic payment, username changing, etc.
• General Administration
• Business operation of City Hall and district offices
• Public facility use
• Reservation Assistance
• Culture events
• Report Complaints
• Reporting Lost and Found items
• etc.
• Provides three-way interpretation when providing information if necessary.

Subcharges: 
Regular calling rates apply (no additional surcharges for information usage).

Caution: 
If the callers use improper words like sexual harassment or disturb process of conversation, the call will be terminated after warning. In addition, under the law of act, we are able to take legal action against sexual harassment or verbal abuse.

 

For more information, visit:

https://www.120dasan.or.kr/dsnc/main/main.do